Do I need a demo call to start?

No. Connect your Klaviyo account and start your 7-day free trial immediately. No card is charged until the trial ends.

Can I import my existing client list from Hiro?

There's no data to migrate. SendLens reads directly from Klaviyo, so switching tools doesn't mean re-exporting anything. Paste each client's Klaviyo API key and the backfill starts on its own.

Does SendLens support other ESPs besides Klaviyo?

Not currently. SendLens is built specifically for Klaviyo, which is where the depth (RFM, churn prediction, lifecycle blueprint) comes from. If your roster is split across multiple ESPs, weigh that against the deeper Klaviyo-specific insight.

What if I'm not running an agency yet?

Starter and Growth plans are single-brand and priced for solo operators and in-house teams. You don't need an agency roster to use SendLens, unlike Hiro's agency-only pricing.

Comparing tools

SendLensvsHiro Analytics

Switching from Hiro Analytics?

Same automated Klaviyo reporting. Plus prospect audits, an AI you can ask questions, and a price floor that doesn't start at $500/month.

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7-day free trial, no card charged until it ends. No demo call required.

The short version

Hiro Analytics and SendLens both automate Klaviyo reporting so you're not rebuilding decks by hand every week. Where they diverge is what happens after the report ships. Hiro shows you the data; SendLens makes it actionable: RFM tiers synced into Klaviyo as live, auto-updating segments, churn-risk customers flagged while they're still reachable, and prospect audits that win you the next client.

SendLens vs Hiro Analytics

How they compare

Feature comparison between SendLens and Hiro Analytics
Feature	SendLens	Hiro Analytics
Starting price	£55/mo, single brand	$500/mo, agency plans only
Self-serve signup	YesConnect Klaviyo, no call needed	NoDemo required to start
Free trial	7 days, full access	30 days
Weekly client decks	YesGoogle Slides and PDF with AI speaker notes, plus RFM, churn, and forecast data pulled in	YesBranded client reports on campaign, flow, and list metrics
White-label reporting	YesYes, on the Agency plan	Not specified
Prospect / new-business audits	Yes25-30 page audit for any Klaviyo account, before they sign	NoNot offered
RFM segmentation & churn risk	YesBuilt into every plan	Not a stated feature
Acts on your Klaviyo account	YesRFM tiers synced to Klaviyo as auto-updating segments	Read-only reporting
Revenue forecasting	Yes30/60/90-day, built in	Not a stated feature
What the AI does	YesAnswers questions, drafts segments and campaigns for your approval	Summarizes your reporting data
Multi-ESP support	NoKlaviyo only	YesKlaviyo, Sendlane, Yotpo, Omnisend, Attentive, Postscript
Single-brand / freelance tier	YesYes, from £55/mo	NoAgency plans only

Starting price

SendLens

£55/mo, single brand

Hiro

$500/mo, agency plans only

Self-serve signup

SendLens

Connect Klaviyo, no call needed

Hiro

Demo required to start

Free trial

SendLens

7 days, full access

Hiro

30 days

Weekly client decks

SendLens

Google Slides and PDF with AI speaker notes, plus RFM, churn, and forecast data pulled in

Hiro

Branded client reports on campaign, flow, and list metrics

White-label reporting

SendLens

Yes, on the Agency plan

Hiro

Not specified

Prospect / new-business audits

SendLens

25-30 page audit for any Klaviyo account, before they sign

Hiro

Not offered

RFM segmentation & churn risk

SendLens

Built into every plan

Hiro

Not a stated feature

Acts on your Klaviyo account

SendLens

RFM tiers synced to Klaviyo as auto-updating segments

Hiro

Read-only reporting

Revenue forecasting

SendLens

30/60/90-day, built in

Hiro

Not a stated feature

What the AI does

SendLens

Answers questions, drafts segments and campaigns for your approval

Hiro

Summarizes your reporting data

Multi-ESP support

SendLens

Klaviyo only

Hiro

Klaviyo, Sendlane, Yotpo, Omnisend, Attentive, Postscript

Single-brand / freelance tier

SendLens

Yes, from £55/mo

Hiro

Agency plans only

Feature comparisons reflect publicly available information as of July 2026. Hiro Analytics is a trademark of its respective owner; this comparison is provided for informational purposes.

Want the long version? See the full feature-by-feature breakdown →

Ready to switch? Start your free trial →

Prospect audits

Win new business before you sign the client.

Hiro reports on clients you already have. SendLens generates a full lifecycle audit, 25 to 30 pages, white-labelled, with no setup needed from the prospect. The pitch deck becomes proof you already know their account better than they do.

25 to 30 page audit with no setup from the prospect
White-labelled top to bottom in your agency colours
Share a live demo of the deck before they sign

Ask SendLens

An AI that answers. Not just summarizes.

Ask SendLens connects straight to Klaviyo. Ask “which flow had the biggest revenue swing this week” or “build a segment of first-time buyers from the last 14 days” and it drafts the answer, or the segment, for your approval. Nothing ships without a human clicking confirm.

Connects to Klaviyo directly, no CSV exports
Reads your reports, segments, and campaign history
Drafts segments and campaigns for your approval

Ask SendLensKlaviyo Live

Ask SendLens anything

Performance, segments, campaigns, what to fix next.

Which flow had the biggest revenue swing this week vs last?

Build a segment of recent first-time buyers, last 14 days.

Find every flow with zero revenue in the last 8 weeks. Broken or low-volume?

Ask SendLens anything...

Predictive analytics

Built to catch churn before it happens.

RFM segmentation, churn risk scoring, and predicted reorder windows ship on every plan, including the £55/mo tier. And it doesn't stop at a chart: flip on tier sync and SendLens tags every profile in Klaviyo with its RFM tier, updated daily, so your win-back and VIP segments build themselves.

Eleven RFM segments computed from your own order data
Tiers synced to Klaviyo as live, auto-updating segments
Churn risk scores with revenue at risk, per customer
Predicted next-order timing for win-back campaigns

SendLens customer analytics showing RFM segments and churn risk

Agency pricing

Priced for the agency you have today. Not the one you might have in five years.

Hiro's plans start at $500/month and scale with client count from there. SendLens starts at £55/month for a single brand and £239/month for a 5-client agency plan with full white-labelling. A lower floor for agencies still growing into their roster.

Every client on one dashboard, side by side
No demo call to see a price
White-label reporting on the Agency plan, not Enterprise

SendLens agency overview with every client on one screen

Switching

Switching is the easy part

Connect Klaviyo

Paste a Klaviyo API key. No setup call, no CSV exports, no migration project.

Data syncs overnight

SendLens pulls campaigns, flows, and revenue immediately. Last week's performance is ready by tomorrow.

Cancel Hiro when ready

There's no data to migrate, so nothing is holding you to an overlap period.

Pricing snapshot

Priced for the agency you have today

Starter

First brand

£55/month

billed annually, or £69 month to month

1 brand, 2 seats, up to 50k profiles
2 AI Insights per brand/month
2 content recommendations/month

Get started

Growth

Solo brands

£119/month

billed annually, or £149 month to month

1 brand, 5 seats, unlimited profiles
5 AI Insights per brand/month
3 content recommendations/month

Get started

Before you switch

Both automate Klaviyo reporting, and both have AI in the product. The difference is what the AI does: Hiro's summarizes the data in your reports, while Ask SendLens acts on it, answering questions and drafting segments and campaigns for your approval. SendLens also adds prospect audits for new-business pitching and predictive analytics (churn, RFM, forecasting) on every plan, and pricing starts significantly lower: £55/month versus Hiro's $500/month agency-only floor.

Get started

See what a real client audit looks like.

Connect Klaviyo, no card required until your trial ends. No demo call. No migration project.

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